Frequently Asked Questions (FAQ)
Travel Surity offers a variety of tour packages, including international and domestic tour packages. We also provide customized packages tailored to your specific needs and preferences.
Yes, you can customize your tour package with Travel Surity. Whether you want to include specific destinations, activities, or accommodations, our team will work with you to create the perfect itinerary.
Yes, our packages can include flights. You can choose to have flights arranged as part of your tour package for a seamless travel experience.
We offer international tour packages to a wide range of destinations around the world. Popular destinations include Europe, Dubai, Thailand, Singapore, Bali, Etc.
Our international tour packages typically include flights, accommodation, airport transfers, guided tours, and some meals. Specific inclusions may vary depending on the package.
Travel Surity provides assistance with travel visas and other necessary documentation. We guide you through the process to ensure all your paperwork is in order before your trip.
We offer domestic tour packages to various destinations within the country. Popular destinations include major cities, tourist attractions, and scenic areas.
Domestic tour packages generally include transportation (flights, trains, or buses), accommodation, guided tours, and some meals. The specific details depend on the package you choose.
Yes, we offer special packages for local festivals and events. These packages are designed to give you an immersive experience of the local culture and festivities.
You can request a customized tour package by contacting our customer service team. We will discuss your preferences and create a personalized itinerary based on your interests and budget.
Absolutely! You can add specific activities or excursions to your package. Let us know your interests, and we will include them in your itinerary.
Yes, we can accommodate special dietary requirements and accessibility needs. Please inform us of any specific requirements when booking your package, and we will make the necessary arrangements.
Booking and Payment
You can book a tour package by visiting our website, contacting our customer service team, or visiting one of our offices. Our team will assist you with the booking process.
We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways. Specific payment options will be provided during the booking process.
Yes, a deposit is typically required to secure your booking. The amount and payment schedule will be communicated to you during the booking process.
Cancellations and Refunds
Our cancellation policy varies depending on the tour package and the terms and conditions associated with it. Please review the specific cancellation policy provided at the time of booking.
Refunds are subject to the cancellation policy of your specific tour package. We recommend purchasing travel insurance to cover any unexpected cancellations.
We understand that plans can change. Rescheduling is possible, but it is subject to availability and may incur additional fees. Please contact our customer service team as soon as possible to discuss your options.
Additional Services
Yes, we offer travel insurance to provide coverage for unforeseen events such as trip cancellations, medical emergencies, and lost luggage. We highly recommend purchasing travel insurance for peace of mind.
Yes, we can arrange airport transfers and local transportation as part of your tour package. This ensures a smooth and hassle-free travel experience.
Absolutely! Our team is available 24/7 to assist you during your trip. Whether you need help with local information, itinerary changes, or any other concerns, we are here to support you.
If you have any other questions or need further assistance, please feel free to contact us. We’re here to help you plan your perfect getaway with Travel Surity!